The following general terms and conditions apply to all contracts, deliveries and other services between
D - 89269 Illerberg
and you as a customer. We hereby expressly object to any deviating conditions of the contractual partner, unless we have expressly agreed to these conditions.
- Conclusion of contract
2.1 Our offers are non-binding and subject to availability. Small deviations and technical changes compared to our illustrations or descriptions are possible, provided this is reasonable for the customer.
2.2 By clicking the "Buy" button, you place a binding order (offer within the meaning of § 145 BGB) for the goods contained in the shopping cart. The purchase contract is concluded when we accept your order by sending an order confirmation via e-mail immediately after receiving your order.
- Inspection of the text of the contract
Your individual contract data will be saved as part of the order. You will receive the order data entered during your order with the order confirmation by e-mail. You can view the general terms and conditions at any time on www.amano.eco.
- Delivery and payment
4.1 All prices include statutory VAT and packaging plus shipping costs and any applicable customs duties (only for deliveries to non-EU countries).
4.2 The delivery takes place against payment in advance, PayPal and credit card. The payment amount is due within five days after conclusion of the contract. The payment amount has to be transferred to our account
Cuvrystrasse 53, 10997 Berlin
to take place. When paying by credit card, your account will be debited at the earliest when the goods are shipped.
4.3 If you are in arrears with your payment, we can claim interest on arrears at the statutory rate. However, you are permitted to provide counter-evidence that we have incurred less or no damage caused by the delay than what we have asserted. The delivery is made from stock to the address specified by the customer.
4.4 The goods will be dispatched within approx. two working days. Delays can either be found on the product page or we will inform you by email or telephone. We reserve the right to make a partial delivery if this appears advantageous for speedy processing and if this is reasonable for you. Subsequent deliveries resulting from this are free of freight charges for you. The delivery by us is subject to the correct and timely delivery by our suppliers. If our suppliers, despite contractual obligations, do not supply us with the goods ordered, we are entitled to withdraw from the customer. In this case we will inform the customer immediately that the ordered goods are not available. A purchase price already paid by the customer will be refunded immediately. The aforementioned right of withdrawal only exists for us if we are not responsible for the impediment to performance.
4.5 The shipping costs within Germany are usually €6.90. The shipping costs to Austria are usually €11.90. All other countries are calculated individually.
When shipping to non-EU countries (e.g. Switzerland), the recipient may incur customs duties. Please contact your responsible customs authority for information on this.
- Right of withdrawal
51 Only consumers have the following statutory right of withdrawal:
You have the right to withdraw from this contract within thirty days without giving any reason. The cancellation period is thirty days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. To exercise your right of withdrawal, you must inform us
D - 89269 Illerberg
+49 (0) 176 43884 606
by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.
The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.
Consequences of revocation
If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from your choosing a different type of delivery than that offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.
For this repayment we use the same means of payment that you used for the original transaction , unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earlier .
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods back before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is attributable to a to check the nature, properties and functionality of the goods is due to the handling other than what is necessary.
Revocation form example
(If you want to revoke the contract, please fill out this form and send it back to us.)
D - 89269 Illerberg
+49 (0) 176 / 43884 606
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of the consumer(s) (only if notification is on paper)
(*) Delete where not applicable
52 When returning goods, you can proceed as follows:
We will enclose a return slip in the package with your order. If you want to revoke the contract, i.e. want to return items, you can simply send the relevant items back to us together with the completed return form within 30 days.
For returns from Germany and Austria, we will be happy to provide you with a pre-paid DHL parcel sticker free of charge available for you to print out yourself. amano will cover the costs for returns from Germany and Austria!
Alternatively, you can also cancel the order in any other way, e.g. using the legislator’s model cancellation form (see above).
All goods from our shop are subject to statutory warranty rights.
- Damage in transit
Transport damage that is visible from the outside must be reported to the supplier immediately upon receipt of the goods: You can refuse acceptance or accept it with reservations and note this on the delivery note. Then inform us immediately about the transport damage found.
Concealed transport damage (i.e. damage that cannot be seen from the outside) and defects must be reported in writing within 7 days.
- Retention of title
The goods remain the property of amano until full payment has been made.
9.1 If claims for damages are asserted against us, we are liable for intent or gross negligence, including intent or gross negligence on the part of our legal representatives or vicarious agents. In all other cases, our liability is limited to the foreseeable damage that typically occurs upon conclusion of the contract, except in the case of intent or gross negligence.
9.2 We are only liable for slight negligence if we breach an obligation, compliance with which is of particular importance for achieving the purpose of the contract (cardinal obligation).
9.3 Unless otherwise agreed above, liability is excluded.
9.4 Liability under the Product Liability Act remains unaffected (§§ 1, 14 Product Liability Act).
9.5 All of the above exclusions and/or limitations of liability do not apply to damage to life, limb or health.
- Applicable Law
This contract is subject to the law of the Federal Republic of Germany. The UN sales law (Convention on Contracts for the International Sale of Goods - CISG) is excluded.